Abstract:
Formulation and implementation of a coordinated strategy for public transportation depends on
a well-defined authority and responsible system of administration. The lack of efficiency strategy
leads to the failure of public transport services. This paper is a result of the findings of the study
on the institutional and legal framework that govern commercial motorcycle taxis in Dar es
Salaam, Tanzania. Among other key issues, the paper examined institutional and legal framework
to determine its strength and weaknesses, operators and commuters’ involvement into the
formulation of laws or regulations that govern commercial motorcycle taxis in the city, adherence
of commuters and operators to the set rules and regulations. The study involved 370 respondents
who are operators and commuters. Exploratory study design was employed during the study and
contents and descriptive method analyzed the data from the field. The study found out that there
is low level of adherence and other emerging challenges associated with the services provision
by commercial motorcycle taxis. Multiplicity of institutional and regulatory framework governing
commercial motorcycle taxis contributes significantly to low level of compliance to the set rules
and regulation among operators. It has also been identified that poor involvement of operators
and owners in the policy, laws and regulations formulation leads to existing challenges associated
with commercial motorcycle taxis, including; operating without being registered and sometimes
without driving license. Thus, there is a need to fully involve all key stakeholders in the process of
laws and regulations formulation to make the intended objectives of the set rules and regulation
be achieved. This case operators will adhere to the set rules and regulations and hence improve
the services offered. It is also important to streamline institutional and legal framework governing
commercial motorcycle taxis in order to reduce challenges associated with institutional and legal
framework set ups.
